FAQ’s & Contact Us

Orders typically arrive in 1-3 business days.

Yes, express shipping is automatically enabled at checkout. Orders over $199.99 receive free express shipping!

Due to product type, we do not offer returns for change of mind.

Contact us and we’ll guide you through next steps.

Pre-Order items are currently being prepared but available for purchase. Orders with Pre-Order items will be Prioritised & Dispatched when ready.

Tracking is emailed once your order is dispatched.

We have made payment easier than ever with our direct bank transfer payment option. At checkout choose Bank Transfer and you’ll be given payment instructions after checking out!

Yes. We use plain, unbranded packaging with no mention of the contents to ensure your privacy.

Store vials in a cool, dry place away from heat and direct sunlight. If you have reconstituted a product, it should be stored in the refrigerator.

You’ll need bacteriostatic water and a suitable syringe. Slowly add the bacteriostatic water to the vial. You must not add it directly onto the peptide powder, instead face the syringe at the top of the vial and let the water slowly drip down. Once completed, lightly rub in between your palm until fully dissolved (do not shake).